Employee Experience Accredited Programme

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Learn how employee experience can have a positive impact on your organisation and how you can drive the agenda to create impactful cultural change.

50-70 hours

Online self-directed

Accredited Programme

Overview

Employee experience is crucial for developing a happy, productive, high-performing environment in which people can excel. The Employee Experience Accredited Programme provides an in-depth exploration and real-life stories to demonstrate how EX can positively impact your organisation.

Developed in partnership with Emma Bridger, one of the world’s leading employee experience experts, the programme will cover how to build a robust business case for EX and align your strategy with organisational objectives. It will also explore the differences between employee experience and engagement to not confuse the two.

You will have access to a range of blended assets, including animations, interactive videos, and downloadable resources, as well as lots of space for anchoring your reflections on the content.

Delivered wholly online, you can work through the modules at your own pace, picking up practical and applicable knowledge that you can begin to implement in your daily work.

All CIPD Learning courses will automatically provide you with access to the CIPD Learning Hub, our online learning platform, for 24 months.

The hub will house your course content, as well as useful resources, tools, and a community of professionals that you can tap into to support your learning and continual development.

Objectives

This course will enable you to:

design approaches to drive and assess employee engagement across the organisation
align and evaluate worker voice tools and approaches and drive forward the outputs
evaluate and improve management practices and behaviours to create a better worker experience
design an integrated onboarding programme, as an example framework for EX design
describe the benefits of proactive and reactive well-being approaches for workers and the organisation
build a culture of trust across the organisation for workers and other stakeholders
align organisation brand and employer brand
shape people policy frameworks that positively impact the worker experience
design communication plans which positively impact the worker experience.

Is this course right for me?

This programme is relevant if you are a people practitioner who currently has responsibility and accountability for employee experience or engagement in your organisational context. It is most beneficial to experienced practitioners but is also useful if you have an interest in, or you support the improvement of the employee experience and culture in your context.

What will I need to successfully complete the programme?

Please ensure you can answer yes to the following statements to ensure you can successfully complete this programme.

I am currently working in this profession or area of work, or have recently done so, and will be able to refer to current or past work examples during my learning.
I can write an assessment answer which reflects on my learning and demonstrates how I can apply it in my context.
I will have online access to use the CIPD Learning Hub for the duration of the programme.
I can use the English language at the IELTS level 6 “Competent user” level or above. For more information see: https://www.ielts.org/about-ielts/what-is-ielts.
I understand I must complete the programme within a 12-month deadline of my registration payment.
I will inform CIPD Learning if I have a learning accessibility need or disability for which I would require a reasonable adjustment.
I confirm I have read and accept the programme policy.

I want to put my team on this course

Practice focus

Course structure

You can complete this course in your own time and at your own pace, but we estimate that it will involve 50-70 hours of learning, covering the following modules:

What is Employee Experience, and how is it different to Employee Engagement?
Being clear on purpose for Employee Experience
What drives your Employee Engagement and Employee Experience?
The role of culture and leadership
Getting practical part 1: overarching view
Getting practical part 2: Individual parts
Measuring and evaluating your Employee Experience activity
Bringing it all together: developing your strategy and plan

The Employee Experience Accredited Programme includes check-ins on completion of each module to help embed your learning.

There will be a chance to resit the assessment for an additional fee, please read our policy for more information.

A final 2,500 word marked submission, based on a reflection on your practice and the practical application of the learning in your context, will be assessed at the end of the course.

Accredited programme assessment submission must be completed 10-months post purchase. This is to allow time for your assessment to be marked and to give learners who have received a ‘not met’ grade the time to purchase and complete a second assessment attempt. This will be clearly communicated to all learners via the Learning Hub and upon sign up to an accredited programme. Learners can of course choose to work on and upload their completed assessment earlier if they wish. You are also encouraged to keep pace with the assessment activities, and this includes both the Module Check-ins at the end of each module throughout the programme and the final assessment. Where a learner misses the 10-month assessment deadline there may be no further opportunity to complete the assessment and CIPD Learning may withdraw the learner from the programme.

Completion will result in a certificate noting your successful achievement of this CIPD Accredited Programme. You will also gain access to a learning community of like-minded professionals to share experiences and deepen your skills and knowledge once the programme has finished.

You will be able to access the course for 12 months from purchase and the CIPD Learning Hub will remain accessible to you for 24 months.

Book now

Members and Core Learning subscribers receive a 15% discount on all CIPD Learning courses.

If you wish to book for more than 4 learners on the same course, please contact our Employer Solutions team on +65 6430 9682 or email asia@cipd.asia

For any other help with your booking email us at eventsregistrar@cipd.asia or call Customer Services on +44 (0) 20 8612 6095

Our Customer Services phone lines are open between 09:00am - 16:00pm (GMT) Monday to Friday.

Date	Time (SG)	Location	Seats remaining	Full price
-	-	Online self-directed	Unlimited	S$3,129.00 exc. VAT

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