Employee experience

About this course

What to expect from this ‘employee experience’ course

This short course has been created by author and respected expert, Emma Bridger. You’ll explore evidence-based approaches to creating a great work environment for people, building a business case for change, and how management can impact a positive employee experience.

This course touches on neuroscience and psychology, contains insight from the people profession, and signposts sources from which you can learn more about employee experience management.

What you’ll need to do on this course

This bite-sized course consists of written, video and interactive content. You can work through the content at your own pace. At the end, you can test your understanding with a brief knowledge check. This is not a formal assessment; you can repeat it several times to help reinforce your learning.

What you’ll get on this course

Taking part in this course gives you access to the CIPD Learning Hub for 12 months. Here, you can access your course content together with other valuable resources and tools. When you finish your course, you can enjoy an additional 12 months of access to other resources on the Learning Hub.

Learning outcomes

By the end of this course, you’ll be able to:

• describe what employee experience is and why it is relevant
• articulate how employee experience is different to employee engagement
• answer the question, ‘how do you measure employee experience?’
• explain why employee experience must be employee-centric
• make the business case for employee experience
• list the areas of the organisation that can favourably influence employee experience
• use psychology and neuroscience to explain what makes an experience positive
• make a case for focusing on managers to improve employee experience.

Team bookings

Interested in booking this course for your team? We offer group bookings solutions for teams of four or more people.

When your teams learn with the CIPD, they get direct access to the latest professional research and insights.

And through courses co-created with industry thought leaders and practitioners, they’ll build the skills and confidence they need to inspire action, influence change and drive business value.

We offer a wide range of Learning and Development solutions to suit employees at every level – whether in HR, L&D, OD or wider people management.

Explore learning solutions for teams